sob77 Platform Privacy Notice

This page describes what we collect when you use sob77 and how we keep that data protected. When you create an account, deposit funds, or access our live-dealer tables, sportsbook, slots, and esports markets, we collect personal information necessary to verify your identity, process payments, and operate our service. Our privacy practices centre on transparency—we tell you what we collect, who we share it with, and how long we retain it.

We understand that privacy matters. Your account details, payment information, and gaming activity are sensitive data. We encrypt all transmissions to our servers, store data in secure facilities, and limit access to staff who need it to perform their roles. Our servers may be located outside your jurisdiction; by using sob77, you acknowledge this geographic reality and consent to data transfer across borders where necessary for service operation.

Read this notice carefully to understand our data practices. If you have questions about how we handle your information, contact our privacy team at the address listed at the end of this page.

Data We Collect on sob77

We collect personal information when you sign up and when you use our platform. At account creation, we gather your email address, password, full name, date of birth, residential address, and phone number. For account verification, we require a government-issued ID and address confirmation document. These verification details are mandatory—we cannot activate your account or process deposits and withdrawals without them.

During active use, we collect transaction data including deposits, withdrawals, and bet amounts. We record which games you access (live blackjack, roulette, sportsbook markets covering Liga 1 or Piala AFF, slots, esports betting on Free Fire or Mobile Legends), session times, and betting patterns. We collect IP addresses and device information (browser type, operating system) to track account access and prevent fraud. Our live-dealer studios record video and audio of table sessions for security and dispute resolution.

Payment information is handled carefully. When you deposit through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers via mobile banking, local payment, online payment, and e-wallet, we receive transaction receipts and confirmation data from our payment processors. We do not store full bank account numbers or wallet credentials—payment processors handle those directly and we only store transaction references and settlement confirmations.

How We Use Your Data

We use your personal information for account verification and regulatory compliance. Government requirements in the jurisdictions where sob77 operates mandate that we verify account holders and maintain records of their identity. We use your ID and address documents to confirm these requirements and store them securely for the duration of your account and a period thereafter as required by law.

We use transaction data to process deposits and withdrawals, calculate your account balance, and settle gaming outcomes. Betting data helps us monitor for suspicious activity and fraud—unusual patterns trigger manual review by our compliance team. IP addresses and device information help us detect unauthorized access attempts and prevent account takeovers.

We do not use your data for marketing without your explicit consent. We do not sell your information to third parties for their marketing use. We may contact you via email or SMS about important account security matters, regulatory updates, or service changes, but these communications are service-critical, not promotional.

Data Sharing and Third-Party Processors

We share your data with payment processors—mobile banking, local payment, online payment, e-wallet, mobile banking, and banks—only to complete the transactions you request. These processors see your payment details and transaction amounts but not your full ID or sensitive account information. They operate under their own privacy terms; we are not responsible for their data practices.

We share data with our live-studio operators and dealers only to the extent necessary to run gaming sessions. Dealers see your username and bet amounts in real time but never your personal identification details. Our studio staff who manage table operations and technical quality may view session recordings for training and dispute resolution.

We may disclose your information if required by law enforcement or regulatory authority. If a court order or government agency requests your data, we comply as required by applicable jurisdiction regulations. We will attempt to notify you of such requests unless legally prohibited from doing so.

Cookies and Tracking Technologies

We use cookies to keep you logged in, remember your preferences (language, theme, table selections), and track aggregate usage patterns. These cookies do not personally identify you—they store a session token that links to your account. You can disable cookies in your browser settings, but doing so will log you out and prevent some features from functioning.

We use analytics tools to understand how players navigate sob77—which game categories are most popular, where users encounter difficulties, and how long sessions typically last. This data helps us improve interface design and platform stability. We do not use analytics to track you across other websites or apps.

Your Rights and Data Protection

In many jurisdictions, you have rights regarding your personal data. You may request access to all data we hold about you by contacting our privacy team. You may request correction of inaccurate information—for example, if your address or phone number has changed, we will update your account. You may request deletion of your account and associated data, though we may retain some information as required by law or for dispute resolution.

You may withdraw consent for non-essential data processing. For instance, if you previously consented to marketing emails, you may unsubscribe at any time. However, we cannot delete data necessary for account operation, payment processing, and legal compliance—your identity verification documents and transaction history must be retained to maintain your account and meet regulatory requirements.

Changes to This Privacy Notice and Contact

We may update this privacy notice to reflect changes in our practices, technology, or legal requirements. We will post updated versions on this page with a new effective date. Significant changes will be communicated via email to your registered account address at least 30 days before they take effect. Your continued use of sob77 after such notice constitutes acceptance of the updated terms.

If you have questions about our privacy practices, how we use your data, or how we handle requests for access or deletion, contact our privacy team at [email protected] or through our customer support channels. We respond to privacy inquiries within 10 business days. For data requests that require verification (access, deletion, correction), we may ask you to confirm your identity before proceeding.

We collect data to operate sob77 responsibly. Transparency and secure handling are non-negotiable commitments.